On 2 November 2026, 20X became part of CareOS. 20X is the staffing, scheduling and recruitment software for nursing and care agencies, and its staffing tools now sit within CareOS Staffing. Both products are built by Byte River Ltd.
Nothing changes for current 20X customers
If you already use 20X, nothing changes for you. You sign in at your usual address and keep using your apps as normal. Your data, your logins and your support contacts stay the same.
The CareOS website explains what the move means for 20X customers in more detail. If you have a question about the move, you can write to hello@careos.uk.
What agencies get in CareOS Staffing
CareOS Staffing is the care staffing setting in CareOS, built for nursing and care staffing agencies. It gives an agency:
• One flow from booking to timesheet, client invoice and pay summary. A shift is entered once and carries through to the signed-off timesheet, the client invoice and the pay summary. Charge and pay rates are set for each client, role and time band.
• A portal for client homes, where homes request shifts, see who is coming, approve timesheets and message the agency.
• Compliance checks that track training, DBS, right to work and document expiry for each worker. Anyone who is out of date can be left out of shift offers automatically.
• Recruitment and onboarding in the same system. Applicants, references, onboarding and compliance sit together, so a new starter moves from application to bookable without re-keying.
• For agencies that also deliver care, care plans and eMAR alongside staffing, with shared staff records and clash checks across services.
Who this is for
This is for nursing and care staffing agencies, including everyone who already uses 20X. If you run an agency that also delivers care, the staffing tools and the care tools now sit in one platform.
To see the whole picture, read about CareOS Staffing for nursing and care agencies on the CareOS website. Byte River Ltd is the registered company behind ByteRiver Group, which publishes this news.
